Frequently Asked Questions
Welcome to our FAQ section, where you’ll find essential insights designed to aid in resolving your queries. Our aim is to empower you with clear information on fraud prevention, ensuring a seamless experience for your e-commerce business.
Fraud Judge on Shopify
Optimize Your Shopify Fraud Protection with FraudJudge
What is FraudJudge?
FraudJudge is a real-time fraud prevention system designed for Shopify merchants. It helps detect and prevent fraudulent transactions, automate identity verification, and minimize chargebacks by analyzing risk factors and enforcing customizable fraud protection rules.
How does FraudJudge help protect my Shopify store from fraud?
Fraud Judge allows you to set up dynamic fraud filters, automatically flag high-risk transactions, request additional identity verification, and receive real-time alerts for suspicious orders. This ensures that only legitimate transactions go through while fraudulent ones are stopped before fulfillment.
Can I customize fraud detection rules to fit my business needs?
Yes! Fraud Judge enables you to tailor fraud filters, set order value limits, and define verification triggers based on customer behavior, order size, and other risk factors. This flexibility ensures optimal fraud protection without disrupting legitimate sales.
How does Fraud Judge handle identity verification?
FraudJudge can automatically request identity verification from customers when orders meet certain risk criteria. Customers may be required to provide:
– Identity document verification – Upload front and back images of a passport or national ID.
– Utility bill verification – Provide a recent bill to confirm their address.
– Selfie verification – Submit a selfie alongside their ID for age or identity confirmation.
What happens if a customer’s billing and shipping addresses don’t match?
Fraud Judge flags orders with mismatched billing and shipping addresses and can request additional delivery address verification. This ensures that the customer has legitimate access to the shipping location before an order is processed.
Where can I find the Terms of Service and Privacy Policy for FraudJudge?
All legal information, including our Terms of Service and Privacy Policy, can be found here: https://fraudjudge.com/general-terms-conditions/.
With Fraud Judge, you get a powerful fraud detection and prevention system, ensuring secure and smooth transactions while protecting your Shopify store from fraud and chargebacks.
How does FraudJudge help prevent chargebacks?
Fraud Judge detects suspicious transactions, such as unusually large orders from new customers, mismatched addresses, and repeated fraudulent patterns. By preventing these high-risk orders from being processed, you reduce the likelihood of chargebacks and financial losses
Can Fraud Judge automatically approve or decline orders?
Yes. FraudJudge can either automatically handle predefined fraud scenarios or notify you in real time about suspicious activity, allowing you to manually review and decide whether to approve or decline the order.
What kind of alerts does Fraud Judge provide?
FraudJudge notifies you instantly about:
– Unusual orders – High-value transactions, excessive quantities, or other irregularities.
– Verification activity – When verification requests are triggered and documents are submitted.
– Specific order types – Orders exceeding a set value (e.g., $10,000) or for restricted product categories.
Does FraudJudge build a database of suspicious transactions?
Yes. FraudJudge allows you to create and maintain a fraud database based on past suspicious orders. The system uses this data to automatically detect and flag similar fraudulent patterns in future transactions.
How do I start using Fraud Judge for my Shopify store?
Getting started is simple:
- Install the Fraud Judge Shopify plugin.
- Configure fraud filters and verification settings based on your business needs.
- Let Fraud Judge automate fraud prevention or manually review flagged orders.
How can I reach out to the FraudJudge team if I have any issues?
You can always contact our support team via email at **support@fraudjudge.com**. We’re here to assist you with any questions or concerns regarding fraud prevention, account settings, or order verification.
FRAUD JUDGE ENTERPRISE
The Ultimate Fraud Prevention Solution
How Can You Prevent E-Commerce Fraud?
E-commerce fraud can be prevented by implementing advanced fraud detection software like Fraud Judge, which helps merchants:
Avoid chargebacks
Identify and block high-risk transactions before they lead to costly disputes.
Protect customer accounts
Detect suspicious login attempts, unauthorized access, and account takeovers in real time.
Automate transaction reviews
Use AI-powered risk scoring and customizable fraud filters to flag and prevent fraudulent purchases.
By leveraging real-time data analysis, behavioral insights, and automated verification tools, Fraud Judge ensures your business stays secure while maintaining a seamless shopping experience for legitimate customers.
What Are the Common Types of E-Commerce Fraud?
Fraudsters use various tactics to exploit e-commerce businesses, leading to chargebacks, financial losses, and reputational damage.
Here are the most common types of e-commerce fraud:
Stolen Credit Card Fraud
Criminals use compromised card details to make unauthorized purchases, resulting in chargebacks and lost revenue.
Account Takeover (ATO) Fraud
Fraudsters steal customer login credentials to access and misuse accounts, often changing passwords and making fraudulent transactions.
Multi-Accounting Fraud
Fraudsters create multiple fake accounts to exploit referral programs, discounts, and promotions.
Referral & Bonus Abuse
Criminals manipulate referral systems to claim illegitimate rewards, depleting marketing budgets.
Chargeback Fraud (Friendly Fraud)
A legitimate customer disputes a charge after receiving the product, falsely claiming they didn’t authorize the purchase.
Promo & Coupon Abuse
Users repeatedly exploit discounts, free trials, or limited-time promotions by creating multiple accounts.
Fraud Judge helps businesses detect and prevent fraudulent activities using real-time fraud detection and AI-driven risk analysis, ensuring a secure and profitable e-commerce environment.
Why Is My Business Experiencing Fraud?
Fraud often targets growing eCommerce businesses, especially as they gain visibility. When you increase traffic through advertising, SEO, and marketing campaigns, fraudsters take notice.
Here’s why:
New businesses are seen as easy targets
Fraudsters assume newer stores may lack strong fraud detection measures.
Higher visibility attracts more than just customers
Increased traffic from ads and search engine rankings also draws fraudsters looking for opportunities.
Scammers exploit rapid growth
As businesses expand beyond friends and family, they become vulnerable to fraudulent purchases, chargebacks, and fake accounts.
While growth brings opportunities, it also increases risk.
Implementing fraud prevention tools helps protect your business while maintaining a seamless shopping experience for legitimate customers.
Can I Stop Fraud?
The only way to completely eliminate fraud is to stop selling—but that’s not an option. Instead, the key is to sell smarter by adapting proactive fraud prevention strategies used by industry leaders.
Here’s how Fraud Judge helps you stay ahead:
Automate fraud detection
Identify and block high-risk transactions in real time before they become chargebacks.
Customize fraud rules
Tailor risk filters to your business needs, reducing false declines while stopping fraudulent orders.
Use AI-powered insights
Detect emerging fraud patterns and adjust your defenses dynamically.
Enhance order review efficiency
Choose between automated fraud handling or real-time alerts for manual intervention.
Fraud is inevitable in eCommerce, but Fraud Judge gives you the tools to fight back effectively—protecting your revenue without sacrificing legitimate sales. The best defense is a strong, AI-driven offense—start building yours today!
How Does Fraud Judge Enterprise Differ from Other Fraud Prevention Solutions?
Fraud Judge Enterprise is a powerful, AI-driven fraud prevention solution designed specifically for e-commerce merchants who need scalable, real-time fraud protection. Unlike basic fraud tools, Fraud Judge Enterprise offers:
Advanced AI Fraud Detection
Automatically analyzes transactions, detects suspicious patterns, and blocks fraud before it happens.
Customizable Risk Rules
Merchants can tailor fraud filters to match their specific business model and risk tolerance.
Seamless Shopify Integration
Fraud Judge works effortlessly within your Shopify store, ensuring security without disrupting the customer experience.
Automated Chargeback Prevention
Reduce disputes and revenue loss by identifying fraudulent transactions before they lead to chargebacks.
How Does Fraud Judge Enterprise Help Reduce False Declines?
False declines can hurt revenue and customer trust, blocking legitimate sales due to overaggressive fraud filters. Fraud Judge helps merchants approve more orders safely by:
AI-Powered Risk Scoring
Analyzes transactions in real time, distinguishing between legitimate and fraudulent behaviors.
Dynamic Fraud Rules
Adjust risk settings based on customer location, order history, and payment method, reducing unnecessary declines.
Machine Learning Adaptation
Learns from past fraud attempts and refines fraud detection over time.
Who Should Use Fraud Judge Enterprise?
Fraud Judge Enterprise is ideal for e-commerce merchants who need strong fraud protection without disrupting sales. It’s best suited for:
Shopify Store Owners
Fraud Judge integrates seamlessly with Shopify, making fraud prevention effortless.
High-Value & Luxury Retailers
Businesses selling expensive or age-restricted products can use ID verification and payment screening for extra security.
Subscription-Based Merchants
Prevent promo abuse, chargeback fraud, and multi-accounting scams.
Growing E-Commerce Brands
As businesses scale, fraud risks increase—Fraud Judge helps merchants stay protected while expanding sales.
How Does Fraud Judge Stay Ahead of Emerging Fraud Trends?
Fraud Judge continuously adapts to new fraud tactics using:
Machine Learning Models
Learns from previous fraud attempts to refine detection.
Real-Time Data Feeds
Analyzes thousands of transactions, detecting new fraud patterns.
Automated Rule Recommendations
AI suggests new fraud filters based on evolving fraud trends.
With Fraud Judge Enterprise, merchants can protect their revenue, optimize order approvals, and eliminate fraud risks – all while maintaining a seamless shopping experience for their customers.
How Does Fraud Judge Help with Chargeback Prevention?
Fraud Judge Enterprise helps reduce chargebacks by:
Detecting fraudulent transactions before they are processed.
Blocking repeat offenders who frequently file chargebacks.
Providing risk alerts to merchants so they can take action before disputes occur.
FRAUD JUDGE SANCTION SCREENING
The Ultimate Fraud Prevention Solution
What Is Our Sanction Screening Process?
Our real-time sanction screening ensures thorough and accurate compliance by continuously monitoring entities against the most up-to-date global and domestic sanctions lists.
Advanced Name-Matching Algorithms
We use cutting-edge AI-driven matching to reduce false negatives and enhance accuracy, even across multilingual datasets.
Comprehensive AML Integration
Sanction screening is seamlessly incorporated into our Anti-Money Laundering (AML) process, allowing for automated detection of RCAs (Related Corporate Affiliations) and Aliases.
Real-Time Updates & Continuous Monitoring
Our system dynamically updates as new sanctions are issued, ensuring that your business remains fully compliant with regulatory requirements at all times.
With Fraud Judge ’s robust sanction screening, you can identify high-risk individuals and entities with confidence, safeguarding your operations from financial crime and regulatory breaches.
What Is Sanction Screening in AML?
Sanction screening is a critical component of Anti-Money Laundering (AML) compliance, ensuring businesses do not engage in transactions with sanctioned individuals, organizations, or countries.
Regulatory Compliance
Screening against official global and domestic sanctions lists helps businesses meet financial regulations and avoid severe penalties.
Risk Mitigation
Identifying and blocking high-risk entities prevents legal exposure and financial crime involvement.
Ongoing Monitoring
Sanction lists are constantly updated, requiring businesses to perform real-time and periodic screenings to maintain compliance.
With Fraud Judge ’s automated sanction screening, businesses can seamlessly detect, flag, and prevent transactions with sanctioned parties—protecting their operations while ensuring full regulatory compliance.
How to Ensure Global Sanction Compliance?
Ensuring global sanction compliance requires real-time monitoring, accurate name matching, and proactive alerts to detect high-risk individuals and entities across jurisdictions.
Access to Comprehensive Sanctions Databases
Fraud Judge continuously monitors global and domestic sanctions lists, ensuring businesses remain compliant with the latest regulatory updates.
Advanced Name-Matching Algorithms
Our AI-driven technology minimizes false negatives by detecting variations, aliases, and multilingual spellings of sanctioned individuals and entities.
Automated Real-Time Alerts
Stay ahead of evolving regulations with instant notifications whenever a potential match is detected, allowing for immediate action.
By integrating Fraud Judge ’s automated sanction screening, businesses can confidently navigate compliance requirements, mitigate legal risks, and prevent financial crime exposure on a global scale.
How Frequently Is the Solution Updated to Reflect New Regulations?
Our solution is updated in real-time to ensure compliance with the latest regulatory changes.
Instantaneous Updates
Our automated systems continuously sync with global and domestic regulatory databases, ensuring that no critical update is ever missed.
AI-Driven & Research-Backed Monitoring
Our technology is complemented by skilled researchers who actively track regulatory changes, refining our system to capture the most recent data points.
Continuous Compliance Assurance
With Fraud Judge , you can trust that your sanction screening and AML processes always align with the most current legal requirements, keeping your business protected.
How Easily Does Your Solution Integrate with Existing Systems
Fraud Judge offers seamless integration through a robust API, ensuring a smooth deployment without disrupting your existing workflows.
Effortless API Integration
Connect Fraud Judge with CRM, ERP, core banking systems, and other business platforms quickly and efficiently.
Scalability for Growing Businesses
Our solution adapts to your business needs, ensuring performance remains fast and efficient as transaction volumes increase.
Broad Compatibility
Designed to integrate with major industry-standard systems, reducing the need for extensive modifications.
Customizable to Your Needs
Flexible configuration options allow businesses to tailor risk rules and compliance measures to meet specific regulatory and operational requirements.
Enterprise-Grade Security
Built-in encryption and data protection ensure that sensitive customer and transaction data remain secure and compliant.
With Fraud Judge ’s API-first approach, businesses can enhance fraud prevention and compliance without overhauling their existing infrastructure.
How Does Your Solution Ensure Data Accuracy and Integrity?
Fraud Judge prioritizes data accuracy and integrity through a combination of expert-driven verification and advanced technology to ensure reliable fraud prevention and compliance screening.
Expert-Led Data Curation
A dedicated team of researchers meticulously collects, cleanses, and structures data to remove duplicates and enhance accuracy.
AI-Driven Data Processing
Advanced algorithms refine and validate data, ensuring consistent, high-quality information across all sources.
Name & Image Recognition
Fraud Judge enhances verification accuracy with intelligent name-matching algorithms and image-based identity screening, reducing false positives and ensuring precise risk assessments.
Tailored Screening & Custom Filters
Businesses can apply customized screening parameters to fine-tune resultsbased on their industry, regulatory needs, and risk tolerance.
Real-Time Data Updates
Continuous monitoring ensures that all sanctions, watchlists, and adverse media sources are up-to-date and compliant with the latest regulations.
By combining human expertise with AI-powered automation, Fraud Judge delivers a highly accurate and reliable fraud prevention solution—minimizing errors and ensuring businesses can confidently assess risks while maintaining compliance.
How User-Friendly Is Your Interface?
Fraud Judge is designed with intuitive navigation and seamless workflow, ensuring a smooth, hassle-free user experience even for complex AML screening processes.
Effortless Navigation
A well-structured, clean interface with logically organized tabs makes fraud detection and compliance screening easy to manage.
Minimal Clicks, Maximum Efficiency
Every feature is designed for quick access, so users can screen entities, review risk scores, and take action without unnecessary steps.
De-Duplicated & Structured Data
All information is pre-organized and cleansed, ensuring users only see the most relevant, actionable insights.
Smart Workflow Optimization
Fraud Judge minimizes manual workload by automating repetitive tasks, so teams can focus on high-risk cases rather than data processing.
User-Centric Design
Whether you’re an experienced fraud analyst or a new user, the system adapts to your workflow, making compliance and fraud prevention easy to manage.
With Fraud Judge ’s user-friendly interface, businesses can navigate complex fraud and AML processes with ease, improving efficiency while maintaining maximum security and compliance.
How Do You Ensure That Your AML Solution Does Not Generate False Negatives?
Fraud Judge minimizes false negatives through multi-layered data verification and AI-driven risk assessment, ensuring accurate and comprehensive AML screening.
Advanced Matching Algorithms
Fraud Judge correlates information across multiple sources, ensuring that flagged entities are accurately identified, even when fraudsters attempt to manipulate their identities.
100,000+ Verified Data Sources
Our in-house data collection and cleansing process ensures that every search is performed against the most accurate and up-to-date global databases.
Continuous Refinement & Learning
Our AI learns from historical patterns to improve accuracy over time, dynamically adapting to evolving fraud tactics and regulatory updates.
Multilingual & Phonetic Recognition
Fraud Judge recognizes name variations, transliterations, and language differences, further eliminating false negatives in global AML screening.
By combining cutting-edge technology, AI intelligence, and real-time data validation, Fraud Judge ensures that businesses can confidently detect and eliminate financial crime risks without missing critical alerts.
What Is the False Positive Rate for Alerts?
Fraud Judge is designed to minimize false positives by ensuring that alerts are generated based on verified, high-confidence data.
Precision-Based Alert System
Alerts are triggered for entities that have been previously identified and monitored, significantly reducing unnecessary notifications.
Advanced AI & Name-Matching Algorithms
Our system cross-references multiple data points, including unique identifiers, aliases, and contextual data, to ensure alerts are as accurate as possible.
Dynamic Risk Scoring & Filtering
Fraud Judge applies adaptive risk models to refine alerts, eliminating noise while ensuring that truly suspicious activities are flagged.
Ongoing Data Validation
With access to 100,000+ verified data sources, our real-time updates ensure that every alert is backed by the latest and most relevant information.
While no system can guarantee zero false positives, Fraud Judge is built to provide highly accurate, low-noise alerts, ensuring that businesses can focus on the risks that truly matter.
How Scalable Is Your Solution?
Fraud Judge offers highly scalable and adaptable fraud prevention solutions designed to grow with your business needs.
Flexible Customization
Choose and configure features to match your specific requirements, whether it’s screening for local PEPs, custom risk scoring, or utilizing your own databases.
Handle High Volumes Effortlessly
Our system is built to manage bulk searches and large-scale data processing, ensuring consistent performance even as your business expands.
Seamless Integration Across Systems
Fraud Judge easily integrates with existing CRM, ERP, and core banking systems, ensuring scalability without disrupting your workflow.
Dynamic Scaling
As your transaction volume increases, Fraud Judge automatically adjusts to maintain speed and accuracy, providing reliable protection for growing businesses.
Global Coverage
Our solution accommodates the complexity of international operations, supporting multi-jurisdictional screening and cross-border compliance.
Whether you’re a startup or an enterprise, Fraud Judge scales effortlessly to meet your evolving needs—ensuring comprehensive fraud protection at every stage of your growth.
